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Contact Us

Ask us a question or request your complimentary 15-minute consultation. Taking the first step toward support should be the easy part.

Send Us a Message

Whether you have a question or you're ready to request a consultation, we are here to help. Please include a brief description of what services you're interested in and your availability for a telephone consultation. You may also reach us via email or phone.

The 15-minute consultation is complimentary and carries no obligation—our goal is simply to give you the information you need to make an informed decision about your care.

We are not a crisis service and cannot respond immediately—if you need urgent help, please use the resources at the bottom of this page.

By submitting this form, you acknowledge and accept the risks of communicating personal information by unencrypted web form and email, and wish to continue despite those risks. Existing clients can message us securely through the Owl client portal.

See our Privacy Policy for how we handle your information.

Get in Touch

Phone & Fax

(647) 363-6180

Business Hours

Monday - Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Practice Location

at Therapy Suites

366 Adelaide Street East

Unit 225

Toronto, Ontario M5A 3X9

We see clients within the Studio City building. Map listings for 366 Adelaide Street East may show the building name rather than ours.

Directions, parking & accessOpen in Maps

What to Expect

Our simple four-step process makes it easy to get started with the care you need.

1

Send Your Message

Complete the form above with your information and what you would like to discuss.

2

Consultation Call

We'll be in touch to schedule a complimentary 15-minute telephone consultation.

3

Discuss Your Needs

During the call, we'll listen to your concerns, provide information about our services, and answer your questions.

4

Schedule Your Appointment

If we're a good fit, we'll schedule your first appointment and send intake forms via our secure client portal.

During Your Consultation

We will listen to your concerns and goals, provide information about our relevant services, answer your questions about process, timeline, and fees, and help you determine next steps. The consultation is complimentary with no obligation—we're here to help you make an informed decision.

Fees & Insurance

We believe in transparent pricing and work with various insurance providers to make quality care accessible.

Fees

Our fees are consistent with guidelines set by the Ontario Psychological Association (OPA). We'll provide specific fee information during your consultation based on the services you need.

Insurance Coverage

While psychological services are not covered by OHIP, many extended health insurance plans provide coverage. We accept referrals through WSIB and motor vehicle accident (MVA) insurance.

Payment & Receipts

We provide detailed receipts for insurance submission. Please check with your insurance provider about your specific coverage for psychological services.

Accepted referrals: Self-referral, family members, physicians, healthcare providers, specialists, lawyers, and insurance (WSIB, MVA).

More questions about fees, insurance, or how we work? Read our FAQ or ask during your consultation.

Not a Crisis Service

Please note that Synapse Psychology Group is not a crisis service. If you are in crisis or require emergency assistance, please contact: